Our Services

Customer Experience Management Services

Who You Are, Who We Are, and What We Can Do For You

You are a medium-sized organisation with successful products or services but you want to retain and engage your best employees to increase and consolidate your customer base. Perhaps you’re unsure of how a management consultant can add value to your business or perhaps you want more than your existing management consultant can provide.

Are you losing customers or have a high employee churn?  Not able to convert leads or battling with low staff morale? You’re not alone, we understand your challenges and we can reverse the trend of leaking customers, reinvigorate your employees and increase your market share.

Employees empowered with superior services = loyal customers = successful business

Health Care Customer Experience Management | RippleEx

We are a young, nimble consultancy with bags of expertise to lead medium-sized companies through the choppy waters of customer experience.

We help businesses to develop the values and strategy needed to create a Ripple Effect of change: engaging employees and improving customer retention.

Our toolkit of services can flex to suit your business size and specific issues. You’re smart, you’ve identified the need to improve your customer retention and increase your revenue. RippleEx can define the areas for improvement, capture the customer journey and help you transform your business into one that better listens and responds to the needs of customers and the employees who serve them.

Wondering how our services can help your business excel at customer experience management? Take a look at our range of bespoke service areas listed below and click on the link to find out more.

Our Customer Experience Management Expertise

Our Customer Experience Management Sectors

Employees empowered with superior services = loyal customers = a successful business for you